CoJ Development Planning has been granted permission by the National Department of Labour and Employment to access the Metro Link in order to retrieve refused building plan applications. The submitted building plans have been inaccessible since November 2020.

See the full statement below;

Due to identified challenges, the Building Development Management directorate has initiated measures that will be introduced in order to address the backlog of submitted building plan applications, through the following process:

Clients must provide a list of plan/s required to be uplifted from the Metro Link via email to or; or call on 011 407 6058 or 6061. As a last alternative, the client may call Emmanuel Mutele on 081 374 3979, who will assist in facilitating the request.

The client may also call in person on the 6th floor of the Metro Centre for requesting the plans. They will be able to make an appointment with the relevant plans examiner, should it be necessary, in order to obtain assistance in dealing with specific items of refusal. Please note that requested plans will not be available immediately, but instead, after two days to allow officials time to search for it accordingly.

Clients must provide their contact details in order to be contacted once their building plan(s) are ready for collection, to attend to the reasons for refusal, or in the unlikely event of us experiencing problems in locating the plan – in which case, the customer will be notified if finding the plan will take longer than the stipulated two days to find.