With December around the corner, so comes the increase in disconnections by CoJ. Just a reminder to pay your accounts on time and if you see you will be paying late, please advise the city. This is not a guarantee that you won’t get cut off but it does create a paper trail.
If you have been cut off and your account is up to date please contact Angela Rivers (firstname.lastname@example.org) to assist in getting reconnected. Please include a copy of the account and proof of payment.
If you have been cut off and did not receive a pre-termination notice, please can you forward these details to Angela who is compiling a list of all properties that have been cut off without the correct process being followed. These will be escalated